Foreign Exchange Transaction Process Flow

The process of exchanging foreign currencies varies according to the method you use to do it. Whether you work online or by phone, the process is a simple and quick process.


  1. Log online with your access codes via our website
  2. Choose which currency to buy/sell, which value date (delivery date), amount, then click 'Get Rate'
  3. Click 'Accept', then on pop up, click 'Settle Now' to set up onward payment
  4. Check amount of currency to pay, choose payee, add reference, send payment.
  5. Organise your bank to send your payment to VFX to pay for your currency.

Over The Phone

  1. Call your broker for an up to date exchange rate.
  2. Confirm your order over phone, no paperwork needs to be signed.
  3. Email your broker new payee details if required.
  4. If sending to same account as before, VFX will store all payees' details.
  5. Organise your bank to send payment to VFX to pay for your currency.
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